01 General Provisions

This Privacy Policy establishes the main rules governing the processing and protection of information obtained when users visit the official website of the Kyzyl-Tuu Ayyl Okmotu.

The purpose of this policy is to protect users’ right to privacy and to ensure that information obtained through the website is processed lawfully, transparently and securely.

02 Data We Collect

The following information may be collected when the website is used:

• The user’s full name and contact details voluntarily provided through an enquiry or feedback form.
• The content of an enquiry, proposal, application, complaint or question submitted by the user.
• General technical information about the browser, device and operating system being used.
• Technical information including the IP address, time of visit and pages viewed.
• Anonymised statistical data required to analyse and improve the operation of the website.

03 Purposes of Using Information

The information collected may be used for the following purposes:

• Receiving, registering and reviewing citizens’ enquiries.
• Preparing and providing responses to users’ questions and enquiries.
• Ensuring the stable and secure operation of the website.
• Identifying and resolving technical issues.
• Improving the website’s structure and the accessibility of published information.
• Fulfilling obligations established by the legislation of the Kyrgyz Republic.

Information provided by users will not be used for purposes other than those specified in this policy.

04 Cookies

The website may use cookies to ensure the correct operation of certain functions, remember user preferences and collect general statistics about website usage.

Cookies do not cause harm to the user’s device. Users may delete cookies or restrict their use through their browser settings. However, some website functions may become unavailable or may not operate correctly as a result.

05 Disclosure of Information to Third Parties

Users’ personal information is not sold, distributed or disclosed to third parties for commercial purposes without the user’s consent.

Information may only be disclosed in the following cases:

• The user has provided consent to the disclosure of their information.
• An official request has been received in accordance with the legislation of the Kyrgyz Republic.
• Disclosure is necessary to protect the rights, lawful interests and safety of citizens.
• An enquiry must be forwarded to the relevant state or municipal authority for proper consideration.

06 Data Security

The website administration takes appropriate organisational and technical measures to protect collected information against unauthorised access, alteration, copying, disclosure, loss or destruction.

However, absolute security of information transmitted over the internet cannot be guaranteed. Users are advised to exercise caution when submitting personal or confidential information through public devices or networks.

07 User Rights

Users have the right to:

• Obtain information about which of their personal data is being processed.
• Request the correction of inaccurate or incomplete information.
• Request the deletion of information where there are lawful grounds to do so.
• Withdraw previously provided consent to the processing of personal data.
• Receive an explanation regarding the processing and protection of personal data.

08 Links to External Websites

The website may contain links to the online resources of state authorities, municipal institutions and other organisations.

When a user follows a link to an external website, the privacy rules of that website apply. The Kyzyl-Tuu Ayyl Okmotu is not responsible for the content of external resources or their procedures for processing information.

09 Changes to the Privacy Policy

This Privacy Policy may be updated due to changes in legislation, the structure of the website or information processing procedures.

A new version of the policy takes effect from the moment it is published on this page. Users are encouraged to review this page periodically to remain informed about the current version of the policy.

10 Enquiries and Contact Information

Questions concerning the processing, correction or deletion of personal data may be submitted to the Kyzyl-Tuu Ayyl Okmotu through an official written or electronic enquiry.

The address, telephone numbers, email address and office hours are provided in the “Contacts” section of the website.